客户评价

Guest(与好友旅游)

2025-12-01
入住体验非常满意,房间乾净舒适,江景视野很棒,整体环境让人很放松,符合威斯汀的品牌理念。特别要表扬礼宾部的 Johnny,入住前提前沟通了需求,各种需求都做的很周到,专业且细心,让人感觉被真正照顾到了。

Guest(Family)

2025-12-01
We loved our stay at Westin Yichang. A new hotel opened in 2025. It is located at the riverside with stunning river view. A bit away from the city centre but we used didi to travel around with no problem. We absolutely love where we stay. During the day we were on tour bus or away for sightseeing, in the evening we would take the kids for a swim at the indoor swimming pool. The pool is super clean and warm and its huge. You would need to wear head cover which they sell around 3 yuan. After swimming, we would catch didi to a restaurant. Didi ride is super cheap too. The room is huge (we booked 2 beds - 2 adults and 2 kids). Beds are comfortable. The pillows might be a tad too fluffy for my liking - but thats just personal preference. Daily housekeeping and amenities replacements which we appreciated. Services are amazing - everyone is very friendly and kind. They dont speak much English but they tried real hard to help. Should not have any problem communicating if you download the translator apps (we did not ??) We loved everything about Westin Yichang - but the real star is the swimming pool for the kids to swim around in the evening. The downside: The dining options are a let down. It took too long to wait for the food (we were the only guests that night). And the food did not impress us. Overall: love Westin Yichang and would stay there again next time.

Guest(与好友旅游)

2025-12-01
房间设施设备完善,因为我们在酒店待的时间不长,所以对房间没有什麽要求,订的最普通的大床,令我惊喜的是,前台Joyce和Kimery帮我做了房间升级,并安排在正江景的房间,真的超贴心,我也会把这家酒店推荐给我的朋友!

Guest(与好友旅游)

2025-12-01
房间温馨,总机的Celine和Zoey服务很好,酒店地理位置也非常好,非常便捷。 房间里的床品非常舒服,不愧是天梦之床?? 乾湿分离的浴室??,房间的吹风机是戴森 早餐位於酒店51楼风景很好噢,中西餐种类都涵盖了。 总体很棒下次还会再来入住

Guest(Business traveler)

2025-12-01
衞生情况很不好 地上烟灰都不打扫

Guest(Traveling with friends)

2025-12-01
This is hands down the best hotel in Yichang. I had such a great stay at the Westin. The check-in process was so easy. The staff were super helpful, and I also got a room upgrade, which was nice. The rooms are super clean, and the amenities are up to date, making for a truly relaxing experience. I can't wait to go back

Guest(Business traveler)

2025-12-01
前台Niki服务非常贴心,入住办理高效又有耐心。礼宾Tom也特别热情,行李和出行安排都帮忙处理得很细致。房间乾净舒适,整体入住体验很棒,下次还会再来!

Guest(Traveling with friends)

2025-12-01
周末和朋友到宜昌玩 有在网上看到这家新酒店 於是过来体验一下 总体来説很不错 前台Kimery帮忙提前安排好了房间 很贴心 我们在宜昌玩的也很开心!

Guest(商务旅客)

2025-12-01
位置不错,离高铁站很近,前台Kimery和Jasmin服务很热情,退房的时候很贴心的问我入住感受,在这里住着感觉很温暖,礼宾也很热情,主动帮忙拿行李,有机会会再来的!

Guest(家庭旅游)

2025-12-01
带着长者去宜昌坐船游三峡 於是选择入住了威斯汀酒店 前台Carry非常热情的帮我们办理了入住 原来在订酒店的时候看评论説因为酒店新开业所以早餐不是很丰富於是定了无早房间 酒店赠送了2人的自助早餐 非常感谢Carry!酒店每位员工的热情也给长者留下了深刻的印象,希望下次来还能再次入住该酒店! ? ?再説説早餐 因为原来早餐用餐楼层还没有准备完善所以早餐用餐改在了酒店最高层51楼的行政酒廊,无敌江景加上丰富早餐真是完美的开启一天的好心情! ? 宾客服务经理Carry服务热情周到,房间乾净整洁,酒店离东站机场都很近,希望下次再会!